Design de Serviços para a Inovação Social: Um estudo de caso sobre design, serviços relacionais e desenvolvimento sustentável

Urban Farm DB summary

A study examining design's contribution to social innovation and sustainability, aimed at showing how the design field can help improve and expand the practice of urban gardens in Belo Horizonte, Brazil. Using service design tools, the study designed a service for the collective "Agroecologia na Periferia" (Agroecology in the Periphery), seeking to understand its current activities and how they could be strengthened. The methodology was a qualitative, applied approach with exploratory and descriptive aims, carried out in two stages: (1) a systematic literature review covering social innovation, service design, relational services, sustainable development, and urban agriculture; and (2) a case study following a four-stage method of exploration, reflection, ideation, and prototyping. The study concludes that service design for social innovation proved to be an approach capable of helping resolve the stated objective and build viable futures, fostering and guiding social innovations toward gradual, meaningful change toward sustainability.